Terms and Conditions

By booking a Miradelle Retreat, you agree to the following terms:

• Reservation and payment: Your reservation is confirmed once payment is received and you receive a confirmation email. If a payment plan is offered, you agree to make payments on the schedule selected.

• What is included: Inclusions are listed on the retreat page and in your confirmation materials. Any items not listed are not included.

• Travel: Guests are responsible for arranging and purchasing their own travel unless otherwise stated in writing. We strongly recommend travel insurance.

• Schedule changes: The itinerary is a sample and may adjust due to weather, seasonal availability, venue considerations, or the overall guest experience. We will maintain the spirit and quality of the retreat.

• Health and participation: You are responsible for assessing your ability to participate in retreat activities and for sharing any allergies, restrictions, or accommodation needs in advance.

• Behavior and safety: We reserve the right to remove any guest whose behavior is disruptive, unsafe, or violates the Code of Conduct. Removal does not result in a refund.

• Media and communications: Your media choices are respected per the Photo and Video Release section. You may receive retreat related communications by email and text if you opt in.

• Force majeure: If circumstances outside our control impact the retreat, we will communicate options as fairly as possible, which may include rescheduling or offering credit.

• Agreement completion: After payment is received, you will receive a longer guest form and the retreat agreement to complete.

 

Cancellation and Transfer Policy

Miradelle retreats involve significant upfront planning and non recoverable costs.

• No refunds: All payments are non refundable for any reason, including illness, travel delays, weather, scheduling conflicts, or early departure.

Transfer option: If you can no longer attend, you may transfer your reservation to another guest.

 Transfer requests must be submitted in writing.

 The new guest must complete all required forms and agreements before the transfer is finalized.

 Transfers are subject to host approval to protect the retreat experience and group fit.

•  Any price difference, added fees, or upgrades requested by the new guest are their responsibility.

• Travel insurance recommended: We strongly recommend travel insurance that covers illness, emergencies, and travel interruptions.

• Why this policy exists: Our venues and vendors require commitments in advance, so we cannot offer refunds, but we are happy to support a transfer if plans change.

 

Liability Waiver and Assumption of Risk

By participating in a Miradelle Retreat, you acknowledge and agree:

• Voluntary participation: You are voluntarily participating and understand that activities may include movement sessions, walking or hiking, transportation, outdoor experiences, food and beverage experiences, and group sessions.

• Assumption of risk: You understand there are inherent risks including injury, illness, allergic reactions, and risks related to travel, weather, terrain, and group environments. You assume full responsibility for these risks.

• Medical responsibility: You are responsible for your own health and medical needs, including managing medications and notifying us of serious allergies or conditions that could affect your safety.

• Release of liability: You release and hold harmless Miradelle Retreats, its owners, hosts, contractors, venues, and partners from claims related to participation, except where prohibited by law.

• Emergency care: You authorize Miradelle Retreats to seek emergency medical care on your behalf if needed. You are responsible for all associated costs.

• Insurance: You understand Miradelle Retreats does not provide personal medical or travel insurance for guests.

 

Photo and Video Release Choice

We love capturing memories, and we will always prioritize comfort and consent.

Please select one:

• Option A: Yes, Miradelle may use photos or video of me for retreat recaps and marketing, including website, email, and social media.

• Option B: Yes, Miradelle may capture content that includes me, but please do not use identifiable images of me in marketing.

• Option C: No, please do not photograph or film me.

Notes:

• Group photos and candid content may be captured during the retreat. We will make reasonable efforts to honor your selection.

• You may update your preference at any time before the retreat, and you can remind us on site as well.

 

Code of Conduct

Miradelle is a supportive and respectful space. By attending, you agree to:

• Respect and kindness: Treat all guests, hosts, staff, and venue partners with respect.

• Confidentiality: What is shared in circles and sessions stays in the group. Do not share another guest’s personal story without clear permission.

• Consent: Ask before touching someone, photographing them, or sharing their name or social handle publicly.

• Inclusive environment: Discrimination, harassment, bullying, or harassment of any kind is not tolerated.

• Substances: Follow venue rules and local laws regarding alcohol and substances. Arrive to sessions grounded and respectful of the group.

• Safety first: Follow host guidance during activities, especially outdoors or off site. If you feel unwell, communicate with the hosts.

• Disruption: If behavior becomes disruptive or unsafe, we may ask you to step away from an activity or leave the retreat. No refund will be provided.

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